What is the Open Access business focus?

Open Access empowers business users to communicate securely and efficiently to the world, via the next generation extension of your existing local area network, with the simplicity of Ethernet services.

Our Optical Metropolitan Area Network provides access to an infinite array of telecommunications and business services; all delivered with the performance, reliability, and flexibility that meet your business requirements.

We provide business solutions in an easy to buy, efficient manner, with products covering transport, services and applications to meet your needs.

How is Open Access different than traditional Telecommunications companies?

We are business solution focused in delivering a compelling combination of transport, network service and application access in a simple and easy to buy fashion that meets your current and future needs.

Our next generation optical Ethernet network has many advantages over traditional telecommunications services in terms of simplicity, cost, and scalability, without sacrificing reliability, security or quality of service. Via the simplicity of connecting to a standard RJ-45 Ethernet Jack, we deliver all of our services and benefits to you without any need for additional equipment, complexity or expense.

Better yet, you can purchase access to our services in a finely granular fashion that exactly fits your business needs, scaling from 1 Mbps to 1,000 Mbps (Gigabit) in bandwidth, in any increment you need. Open Access delivers business solutions with converged data, application, voice and video services.

How do I know that Open Access is reputable?

Open Access has been in business since August of 2000, serving Long Island business users that range from the largest Enterprise Corporations to the smallest local business users. Our sales and support teams provide direct personal touch, with the highest levels of support and account management to every customer we serve. In partnership with Keyspan Communications, every inch of our fiber backbone is monitored on a 24x7x365 basis to ensure the highest levels of uptime and reliability.

What markets does Open Access serve?

Our backbone primarily spans Long Island and New York City which are our primary markets. However, our network resides at major Points of Presence that provide interconnections to a vast array of Telecommunications carriers and service providers, to reach any combination of remote office locations, existing networks, or future business service providers across the globe.

What are the primary business benefits of working with Open Access?

We offer Simple, Flexible, Efficient and Extensible business solutions that cover a broad range of technologies in transport, services and application access.

What does the name Open Access represent?

Open Access represents our vision of enabling access to any combination of business applications that meet your needs, delivered through a single connection from our network. One connection provides open access to all the services you need today and in the future as your business needs change.

Where can I purchase Open Access products & services?

Corporate customers can purchase transport (network) and services (Internet Access, Data Protection, IP Telephony & Conferencing) from Open Access or through our network of solution partners who work with us based on your preference. Our solution partners are comprised of Value Added Resellers, Integrators, Software Providers, and Carriers who sell our products as a value add to their existing services. For more information on our products, services and solution partners, visit www.openaccessinc.com or call (631) 694-OPEN to speak with a sales representative that can assist you.

Is the Open Access network available to my business location already?

Very likely. Our fiber optic network spans from Riverhead to major points of presence in NYC, covering the major business centers of Long Island. If we have not already connected to your business location directly, we may already be in process of doing so, or able to quickly respond to your need to provide quick provisioning to your location. In the vast majority of time, we can connect you quicker, cheaper, and more easily than any other provider. Call us at (631) 694-OPEN to get started today!

What is the Open Access relationship to Keyspan?

Open Access works with Keyspan Communications with respect to the monitoring, maintenance and physical build-out of our network. Through our relationship with Keyspan Communications, we are able to quickly deploy our network and benefit from their ability to monitor our fiber optic infrastructure on a 24x7x365 basis. These same world class resources also monitor Long Island's electrical power grid. There is no better or more capable operation to ensure uptime and quick response than Keyspan Communications.

Is it technically complicated to take advantage of the Open Access Network?

No. Since the majority of customers utilize Ethernet for their existing Local Area Networks, it is simple and inexpensive to connect to the Open Access network. We provide a simple Ethernet connection, via an RJ-45 Jack, which passes data in its native format without any protocol conversion or traditional telecommunications complexity.

Is Open Access an Internet Service Provider (ISP)?

No, however, Open Access does offer Direct Internet Access as part of our service offerings. This service is one of many services provided by us. What we do offer, is access to the lowest cost, highest performing Internet Service Access you can get, with the additional capability to purchase additional value added services and applications through the same connection we provide for our network. If you require detailed Internet Services like website design and management, website hosting, etc, then we can refer you to one of our ISP business partners who can perform those functions for you over our network connection.

Does Open Access provide Routers?

Yes, if necessary. In many cases, our service is deployed to you via a simple RJ-45 Ethernet Jack (the same you use for your computer network) and we simply plug in to your existing switch or hub. In the event that you are accessing services that require an on-site router, we will provide that equipment to you.

Is Open Access bandwidth oversubscribed?

No. Never. You are guaranteed dedicated full duplex Ethernet connections for the amount of bandwidth you contract in full.